CANCELLATION & REFUND
We want you to have a smooth experience with BlissinSound. Please read our policy carefully.
Effective Date: October 02, 2025
Thank you for shopping with BlissinSound. We want you to have a smooth experience with us. Please read our Cancellation & Refund Policy carefully before making a purchase.
1. Order Cancellation
Orders can be cancelled within 12 hours of placing the order, provided they have not yet been shipped.
- Once the order is shipped, it cannot be cancelled
- To cancel your order, please contact us at help.blissinsound@gmail.com with your order ID
2. Returns & Refunds
Eligibility for Return
Only unused, unopened products in their original packaging are eligible for return
Used or opened earbuds cannot be returned due to hygiene and safety reasons
Return Window
Returns must be initiated within 7 days of delivery.
Damaged or Defective Products
If your product arrives damaged or defective, please notify us within 48 hours of delivery with photos/videos
A replacement or full refund will be provided after verification
3. Multiple Returns Policy
If multiple returns are initiated from the same account, BlissinSound reserves the right to:
- Charge a return handling fee for future returns, or
- Reject return requests if misuse is detected
4. Refund Process
- Approved refunds will be processed to your original payment method within 7-10 business days
- Shipping charges (if applicable) are non-refundable
- For prepaid orders, the refund will reflect depending on your bank/payment provider
5. Non-Refundable Cases
Refunds will NOT be provided in the following cases:
- Product is used, opened, or not in original condition
- Return request initiated after the 7-day window
- Product damaged due to customer misuse
6. Contact Us
For cancellations, returns, or refund-related queries, please contact us at: